Doug Mahany, CPCU
President, Putnam Record Insurance Agency
Licensed Insurance Agent
Doug Mahany loves the insurance business! He loves helping people protect the things that matter most in their lives, like their family, their house, car, boat, and their business. You never know when some kind of unexpected event will happen in this game called life, so Doug loves helping people figure out a strategy for winning the big game. Doug started his insurance career in 1977, working for Daniel Putnam, grandson of the founder Walter L Putnam, who started the agency in 1931. He began in customer service, answering questions and concerns for customers about their car or home insurance, and quickly moved through all areas of agency operations. In 1984 he became an equity partner in the agency, and has been agency President since 1992.
He attained the professional designation of Chartered Property Casualty Underwriter (CPCU®) from the American Institute for Chartered Property Casualty Underwriters in 1989. The CPCU Society is a community of credentialed property and casualty insurance professionals who promote excellence through ethical behavior and continuing education. This in-depth program requires passing rigorous undergraduate and graduate level examinations, meeting experience requirements, and agreeing to be bound by a strict code of professional ethics. Working with Doug Mahany and the rest of the staff at the Putnam Record Insurance Agency means you can be assured that your insurance solutions will be on-par with the latest best-practices in the insurance industry, and that you are working with a professional staff, focused on your best interests.
Doug is a graduate of Alfred University, with a Bachelors of Science degree in Business Administration. He is a lifelong member of the Dunkirk and Fredonia community, a graduate of Dunkirk High School, and is the former Chairman of the Chautauqua County Chamber of Commerce. He is a member of the Dunkirk Rotary Club and participates in just about every community event we have around here!
He loves living in Chautauqua County with his wife Carol, and they enjoy traveling, cooking, golfing, sailing and cheering for the Buffalo Bills! He has three grown children, Sean, Carly, and Patrick, and is proud of the accomplishments they continue to make in their careers.
If you ever have any questions or concerns about your insurance, Doug will be your advocate and help you get that awesome feeling that “every little thing’s gonna be allright!”
Danielle Marx, AAI - ACSR
Licensed Insurance Agent, Personal and Business Lines
Danielle has the knack for business. Not only can she help customers and businesses with their insurance needs, she also handles many of the daily administrative tasks for the entire office. She holds an Associates of Science degree in Business Administration from Jamestown Community College and a Bachelors of Science in Business Administration from Empire State College. She is a licensed insurance agent for Property & Casualty, Life, Accident, and Health Insurances, and is an Acredited Customer Service Representative (ACSR) for Personal Lines, and an Accredited Advisor in Insurance (AAI). Danielle has an intense drive for achievement and she uses it for your advantage to tackle the hardest insurance policies and claims. She is an encyclopedia of knowledge on the insurance industry. Ask her any question you have about insurance and she’ll get you the answer! She is also very personable, and has many clients and friends stop in at the office to get her personal caring touch with their policy and claims questions. If you like detail and excellence, contact Danielle for your insurance questions. Danielle has also achieved the CSR Mastery award and is a certified Master Customer Service Representative, so you know you will receive the best service available in Western New York.
Danielle lives in the newer suburbs of Dunkirk NY with her husband Chad, and her son Camden. When she’s not working at the Putnam Record Insurance agency, she enjoys being with her family, and enjoys reading and discovering new restaurants with vegetarian cuisine. She also is active in community service, participating in the Susan G Komen walk, the March of Dimes walk, and the Huntington's Disease Walk each year, and assisting the Special Olympics bowling team sponsored by the Putnam Record Insurance office. Contact Danielle today and achieve piece of mind and happiness with your insurance coverage.
Sean Cornelius
Licensed Insurance Agent, Personal and Business Lines
Sean has insurance in his blood. Both his father and grandfather were in the insurance industry, so it’s no surprise that he follow in their footsteps to practice the art of protecting and caring for people’s personal property. What is surprising is that Sean comes to us by way of sunny Florida. He has over 6 years experience as a claims adjuster, working on the insurance company side before switching over to the agency side, so he shares some of his experience and inside secrets with us. He has some great stories about handling catastrophe and non-catastrophe loses for both personal and commercial lines, including claims for Hurricanes Jeanne, Frances, and Katrina. He has also handled claims for tornadoes, sewer backup and drain damage, water damage, damage from hailstones, and vehicle damage. Sean has worked all over the country, from Texas, Illinois, Kentucky, and Florida, and returns to his home base of Western New York, because the people here are the best! He has done insurance underwriting work from behind a desk and out in the field, seeing first-hand the physical and psychological damage that happens when disaster strikes. So he uses his knowledge and experience to work for the Putnam Record Insurance Agency to help inform people what they need to be prepared for with their insurance, so you don’t have any nightmares when it happens to you. Sean holds a Bachelor of Arts degree in Liberal Arts from Saint Bonaventure University (Go Bonnies!), and is a licensed Property and Casualty Agent for the state of New York, for both personal and commercial lines and a Licensed New York State insurance broker. He is currently working toward earning his CSR Mastery award and Master Customer Service Representative Certification. He joined the Putnam Record Insurance Agency in May 2010.
Sean lives in historic Chautauqua NY with his wife Erin. When he’s not working at the Putnam Record Insurance agency, he enjoys biking, sailing, and snowboarding.
Contact Sean today and be prepared to survive any disaster with the best insurance coverage you can get.
Bill Smith
Licensed Insurance Agent
Bill might just be the friendliest people person you’ll ever meet. He loves to meet new people and brings a lot of fun to what many people consider to be the “boring” insurance industry. Bill has been having “fun” with insurance since he started in 1980. He worked in various capacities and made his way to become the owner of his own agency, The Record Agency in Silver Creek, before he joined together with Doug Mahany to form the combined Putnam Record Insurance Agency. Bill’s friendly outgoing personality enables him to warmly interact with commercial customers and find ways to save them money on their insurance. Insurance rates are influenced by unknown risks, so the more he can find out any possible risks, the more he can work to reduce the premiums on insurance. Bill works in the commercial insurance division, and has become so experienced in restaurant insurance discounts that restaurant owners are recommending him to their friends, even if they are competitors!
Bill lives in the historic downtown area of Silver Creek NY with his collection of classic guitars. When he’s not working at the Putnam Record Insurance agency, Bill plays guitar and sings in several local bands like The Blast, US, Side Effects, and Last Call. Become a groupie of Bill’s and see how your business can save money on your insurance.
Kelly Wdowiasz
Licensed Insurance Agent, Personal Lines
Kelly is a specialist of PERSONAL insurance. She knows everybody in town and seems to know everything that’s happening too. In other words, she’s connected! As a result, she excels at helping people get insurance coverage that THEY need, specific to their situation, not insurance that a big company is trying to push on them. Kelly loves talking to people to find out what their needs are, so she can recommend the best coverage to have, and then helping explain the options so the customer has confidence that they are protected. She started working for the Putnam Record Insurance Agency in May of 2004 and really enjoys the people she works with. She says the best part of her job is the feeling of recognition and appreciation when her clients are happy with their insurance coverage. Kelly has achieved the CSR Mastery award and is a certified Master Customer Service Representative, so you know you will receive the best service available in Western New York.
Kelly lives in the suburbs of Fredonia NY with her husband Joey, and her daughters Lauren Skellie, and Gracie Wdowiasz. When she’s not working at the Putnam Record Insurance agency, she enjoys spending as much time as possible with her family, and enjoys camping. She also is active in community service, as a soccer coach for the Putnam Record Insurance agency team, and as a cheer mom, swim mom, volleyball mom, and ice skating. Contact Kelly today and find out how she does it all, so you can feel more confident about your insurance coverage.
Maggie Owen, CSIR
Licensed Insurance Agent,
Personal, Commercial, and Life Lines
Maggie loves hearing the excitement in the client’s voice when she saves them lots of money! She started working for the Putnam Record Insurance Agency in October of 1988 and has seen many changes in the insurance industry. She has the dedication and stamina to complete each customer service call to its completion. Maybe that’s why so many people feel safe and comfortable with their insurance claims. Maggie understands the customer’s fear and worry about the claim, and she takes the time to explain how the claims process works, the exact steps to take, and what to watch out for. It makes her feel good knowing that she was able to help the customer through a difficult time. Maggie is a certified Master Customer Service Representative, ensuring you will receive the best service available in this area.
Maggie lives in the beautiful grape country of Dunkirk NY with her husband Doug, and she has two daughters Kyleigh and Miranda. She recently became a very proud Grandmother of her first granddaughter Little Miss Maddie, and we can’t forget to include her loveable Wooly Siberian Leilu. When she’s not working at the Putnam Record Insurance agency, she enjoys reading, cooking, walking, bicycling and “hanging” out with her family and friends. She also participates in Relay for Life in the fight against cancer, in remembrance of her father and mother, and she enjoys helping out at the local winery, Merritt Estates, for the obvious benefits it brings her and her friends. J. Become her friend today and see how she can save you money and piece of mind on your insurance.
Steve Wasiura
Support Staff
Steve supports the staff at the Putnam Record Insurance Agency by keeping the technical stuff running well, and allows the staff to focus on the customers. He also handles data management and graphic design for marketing and advertising activities, plus he updates our Facebook and Twitter pages and other internet related “stuff”.